Privacy Policy

Barretts Financial Solutions is an independent financial advisory firm authorised and regulated by the Financial Conduct Authority (FCA), registration number 564043.

We are the data controller for the personal information we hold about you. If you have any questions about this policy or how we handle your data, please contact us using the details below.

Data Controller: Barretts Financial Solutions

Email: [email address to be confirmed]

Phone: [phone number to be confirmed]

Address: [postal address to be confirmed]

We may collect and process the following categories of personal data:

Identity data — including your name, date of birth, and national insurance number.

Contact data — including your address, email address, and telephone numbers.

Financial data — including your income, assets, liabilities, pension details, and investment information necessary to provide financial advice.

Technical data — including your IP address, browser type, and pages visited when you use our website.

Communications data — including records of correspondence, enquiries, and meeting notes.

We use your personal data for the following purposes:

To provide financial advice and services — assessing your circumstances, researching suitable products, and making recommendations.

To comply with legal and regulatory obligations — including FCA requirements, anti-money laundering checks, and record-keeping obligations.

To manage our relationship with you — including responding to enquiries, sending service updates, and conducting periodic reviews.

To improve our services — using anonymised data to understand how our website is used and how we can improve our offering.

We process your personal data on the following legal grounds under UK GDPR:

Contract — processing is necessary to provide the financial services you have requested.

Legal obligation — processing is required to comply with FCA regulations, anti-money laundering legislation, and other applicable laws.

Legitimate interests — processing is necessary for our legitimate business interests, such as improving our services and maintaining client records, where these are not overridden by your rights.

Consent — where we rely on your consent (for example, for marketing communications), you may withdraw it at any time.

We may share your personal data with the following parties where necessary:

Product providers — insurers, pension providers, investment platforms, and mortgage lenders to whom we submit applications on your behalf.

Regulatory bodies — the Financial Conduct Authority, HMRC, and other authorities where required by law.

Professional advisers — solicitors, accountants, or other professionals engaged in connection with your financial planning.

We do not sell your personal data to third parties or use it for unsolicited marketing without your consent.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal and regulatory obligations.

FCA regulations require us to retain records relating to financial advice for a minimum of five years (or longer for pension advice). After this period, data is securely deleted or anonymised.

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access — you may request a copy of the personal data we hold about you.

Right to rectification — you may ask us to correct inaccurate or incomplete data.

Right to erasure — you may ask us to delete your data where there is no longer a lawful basis for processing it.

Right to restrict processing — you may ask us to limit how we use your data in certain circumstances.

Right to data portability — you may request your data in a structured, machine-readable format.

Right to object — you may object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us using the details in the 'Contact Details' section above. We will respond within one month.

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We use essential cookies necessary for the website to function, and may use analytics cookies to understand how visitors use our site. We will update this section once our full cookie usage has been confirmed.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

If you have concerns about how we handle your personal data, please contact us in the first instance using the details above and we will do our best to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

ICO website: www.ico.org.uk | ICO helpline: 0303 123 1113

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.